Privacy Policy

EFFECTIVE DATE: 15/01/2026

Luke Holcombe (“Luke Holcombe,” “we,” “our,” or “us”), registered in England, is the data controller responsible for your personal data when you visit www.lukeholcombe.co.uk (the “Website”), purchase our products, subscribe to our newsletter, or otherwise interact with us.

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data in compliance with the EU General Data Protection Regulation (GDPR).

1. HOW WE USE YOUR DATA

We use your personal data to: Fulfil and deliver your orders. Communicate with you about orders, customer service inquiries, and updates. Provide newsletters and marketing communications (if you have signed up/ consented). Improve our Website functionality, security and performance. Comply with relevant legal and regulatory requirements.

2. DATA RETENTION

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations (Tax and accounting purposes), customer service communications to resolve disputes, and to enforce our agreements. Information on the history of your previous purchases may also be stored in our internal record system. Newsletter data is retained until you unsubscribe following the instructions on the newsletter.

3. COOKIES & TRACKING

We use cookies and similar technologies for the following purposes: Necessary Cookies required for Website operation (e.g., Customer account, shopping cart & checkout, URL redirects). Functional Cookies to remember preferences and improve usability. Analytics/ Performance Cookies to measure Website use (e.g., Google Analytics). Non-essential cookies are only placed with your consent.

4. CONTACT FORM

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. When you use our contact form you'll be asked for your name and e-mail address. This information is sent to our e-mail inbox so that we can answer any question or query you may have and we will only ever contact you to answer any questions or queries you may have. We will never contact you or save these details for anything else or pass on your details to any third party.  

5. DATA SHARING

When purchasing products from our online shop to enable us to fulfil your order we engage trusted third parties including payment providers to process transactions (Paypal, Stripe), shipping carriers to deliver products (Royal Mail). We will share your personal information with these third parties, but only to the extent necessary to perform these services.

You must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product you are ordering. You may also choose to provide us with additional personal information if you contact us directly.

6. CONTACT INFORMATION

If you have any questions or concerns, you may contact us at luke@lukeholcombestudio.com

We may change this policy from time to time by updating this page. The revised version will be posted on this page with the updated effective date.